Shipping policy

Delivery times / When will my goods be delivered?

If you place your order before 9 am (CET) on weekdays, we will ship your goods the same day. This means that you will receive your package within 2-3 working days in Sweden and 4-7 working days in our other EU countries. Delivery time might be longer for countries outside of the EU.

Please observe that the delivery time can be longer during campaigns and holidays.

Delivery charges / What will I be charged for the shipment?

Shipping cost will be added in accordance with your selected shipping method. 

All orders outside the EU will be subject to VAT, import and customs duties and/or taxes. These charges will be country specific depending on where the purchase is made from. For any gift with purchase, import and customs duties and/or taxes will be applied based on the original product value. for more information, please contact your local customs office.

Delivery / How will my goods be delivered?

If you choose delivery by mail, your parcel will automatically be delivered to the postal service centre located closest to your stated delivery address. For those who live in rural areas, the local postman will deliver the package to your door. You will receive a notification by e-mail or mail.

When you pick up your package, you will need to show your identification and the tracking number.

Unclaimed parcels

If you have ordered delivery by mail, the postal service will hold your parcel for two weeks for you to pick it up. If you do not collect your parcel, you will be charged a shipping fee, a return shipping fee and handling fees, currently amounting to SEK 300/€50 incl. VAT.